Traxy Privacy Policy

Privacy Policy

This Privacy Policy explains how Traxy collects, uses, stores, and protects user information when using our fleet monitoring and tracking services.

Last Updated: March 31, 2026

1. Information We Collect

We may collect the following types of information to operate and improve Traxy:

  • Location Data to provide real-time vehicle monitoring and trip tracking.
  • Device Information such as device model, operating system, and app version to support performance and reliability.
  • Usage Data including trip history, route timeline, speed, activity logs, and event records.
  • Operational Data such as alerts, violations, fatigue indicators, and geofence events when relevant to fleet operations.

2. How We Use Information

We use collected information for legitimate operational purposes, including to:

  • provide real-time fleet visibility and trip history,
  • detect operational events, violations, or risky behavior,
  • improve service quality, system accuracy, and platform reliability,
  • support analytics, reporting, and internal operational monitoring,
  • maintain security and prevent misuse of the service.

3. Data Sharing

We do not sell or rent personal data. Information may only be shared with authorized parties involved in providing, maintaining, or supporting Traxy services, and only when necessary for operational, legal, or security purposes.

4. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure.

5. Data Retention

We retain information only for as long as necessary to fulfill operational needs, comply with legal obligations, resolve disputes, and enforce our agreements.

6. User Rights

Depending on applicable laws and internal policy, users may request access, correction, or deletion of relevant personal data through the contact channel listed below.

7. Third-Party Services

Traxy may rely on third-party infrastructure or service providers to support features such as maps, cloud hosting, analytics, or notifications. These providers may process data solely as needed to perform their services.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

9. Contact Us

If you have questions or requests related to this Privacy Policy, please contact us:

Traxy Support

Email: support@traxy.id

Website: traxy.id